One intelligent workspace
for every customer conversation.
Connexa gives support teams a shared inbox with live chat, calling, screen control, and customer onboarding in one place. Every feature is wired to the same realtime backend your agents already use.
Built for connected support teams
Connect admins, agents, and customers in the same workspace. Track assignments, monitor chat status, and keep context with every conversation log.
Agent controls
Change chat status, pin and star messages, forward threads, and collaborate without leaving the conversation.
Customer experience
Give customers one link to register, share files, drop their location, or jump into a live call when words aren’t enough.
Showcase what Connexa actually powers
Real-time Support Inbox
Deliver chat-first support with live presence, read receipts, message search, and rich media built in for every conversation.
Voice, Video & Remote Control
Start secure audio or video calls, share screens, and take remote control in one click using Connexa’s WebRTC toolkit.
Customer Links & Registration
Spin up customer chats with shareable links, guided registration, and automatic staff assignment so no request is missed.
Everything your agents need in one workspace
Connexa pairs a realtime Node.js backend with a React agent console. Use role-aware routing, message actions, call logging, and customer profiles to resolve issues without juggling extra tools.
Live API Example
POST /api/messages
{
"chatId": "c_27f4",
"messageType": "text",
"content": "Your remote session is ready. Need anything else?",
"replyToId": null
} What’s inside the Connexa workspace
Ready to showcase the real Connexa platform?
Spin up your team’s workspace, invite staff, and connect customers in minutes. Every feature you’ve built in the product is ready to demo.