About Connexa
Connexa started as a weekend project to help a support team keep up with real customers. The product you see now is the same stack we use in production: a shared inbox with realtime chat, calls, remote control, and consent-aware automation—all maintained by a lean, engineer-led crew.
Where we work
Remote-first
Engineers and support specialists across Canada and India
Who builds Connexa
12 core contributors
Full-stack devs, designers, and the original support crew
Who we serve
Growing SaaS & CX teams
Teams that need live chat, calling, and automation without enterprise bloat
Our values
Build with the team
Product, support, and success sit in the same Slack channel. Every feature ships with input from the people who use it daily.
Reliability over hype
We obsess over socket stability, message delivery, and call quality before we chase the next buzzword.
Clarity for customers
Connexa keeps assignment history, consent changes, and customer details transparent so everyone stays aligned.
Our journey
2023
Internal tooling goes public
We opened the Connexa chat console and Node.js backend we originally built for our own support desk.
2024
Voice, video, and remote control
Added WebRTC calling, screen share, and remote control so agents can troubleshoot issues live without leaving the chat.
2025
Customer onboarding workspace
Delivered customer registration flows, consent tracking, and threaded assignments to keep every conversation accountable.
Join our team
We're building a distributed, diverse team focused on transforming customer experiences. Explore open roles or pitch your own.